Just to streamline things a bit for Steve, it would be best if you could
title your email "Parts order status request - #1", and <list the parts you
are expecting> in the email. No need to go through a lot of detail about
how long you've waited, or other replies you might have had - Steve is
starting over in many cases ! I'm sure he sympathizes, and will do his best
to get your parts to you quickly.
PLEASE include a telephone number, or 2, where you can be
reached, best times to call, and your shipping address, and
the model, (and serial number (if possible)) of your kit. The date of the
original order would help.....
I'm sure that detail will help - and he can call if more is needed.
Thanks for your patience & understanding !!
--
......bobp
http://www.prosumers.ca
http://bpatterson.qhealthbeauty.com
http://apatterson2.qhealthzone.com
-------------------------------orig.-------------------------
On Wednesday 17 January 2007 00:53, Wayne G. O'Shea wrote:
Anyone that has a parts order into Murphy via Nancy's email account.......
You would be wise to contact Steve Cooper, via the shipping@murphyair.com
address, to verify that they have your information.
Steve cut off Nancy's email account as it was just adding confusion to what
he is trying to put in place, to get some order to what's supposed to be
going out the door. Steve has the right attitude and hopes to fine tune
things so 2007 is the best year at Murphy to date.
Darryl is multi-hatting right now...sales/purchasing/tech support but has
hired on Joel Landry in the sales department. So that is whom you would be
contacting..... for any of the guys here that are buying kits, sub kits etc
and want to know the status of what you've bought or are contemplating
buying. jlandry@murphyair.com
Not going to share everything I learned today, but I will say I was a witts
end waiting for my own parts that were promised to be out last week and had
to light a fire under someone...so I started with Darryl to skip the BS...or
to keep it to a minimum anyhow! LOL
I was ready to say "uncle" and take my efforts elsewhere, but I'm back in
the game after todays converstions. Try to be patient guys, it can only get
better and I think it just may based on what I heard today.....and I'm not
easily fooled! ;o)
Now if I don't see my large order in a couple of weeks max.....I'll be
singin a different tune!
Cheers,
Wayne
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