Yes, it is indeed a real shame that "we" ( the Murphy Mob ) have lost another potential "brother" - as it were ..... and a real shame also that this bloke didn't get to find out how GREAT a plane the Rebel (& family) are to own & fly !
But it's a bigger shame that MAM doesn't get the picture and find "the right person" to sit down & make the manual look / feel / easier / simpler to follow :o(
It's not like they would need that person for ever - (I'm assuming here that cost is the reason this type of employee does not exist at MAM - correct me if I'm wrong here folks ?!?) -
They could just be a market savvy consultant, brought in to revamp the manual & procedures .... and when they have done their task & leave, MAM could just follow the "plan / procedure / formula" & keep any new information inline with it !
(on second thought BUGGER the "savvy consultant" ... I'm sure all of us builders / flyers could donate HEAPS of great ideas & systems to improve the manuals ..................... in fact .....
Why not get a Murphy Aircraft Builder / Flyer who is enthusiastic & retired to do this as a "paid project" ?!?!?!?!?!? )
It really CAN'T be that hard to see ... can it ?!? ... with so many people saying the same things over & over .....
When we were building 541R back in '96 .... I made a few , what I thought were " common sense" / well meaning suggestions to improve the manual - things like ....
"The old saying is that a picture is worth a thousand words ...... but when you are building an aircraft from a set of plans / instructions, a picture is worth a million words ! .... so how about a set of photographs which could be purchased by the builder, on top of/as well as the manual, to cover each area of construction "
I thought this was a pretty damn good idea - but I never received so much as a
* thanks for your idea - we'll look into it ...
* we've looked at this and don't think it's viable
* stick it up your ass and mind your own business
from MAM .... :o(
I honestly reckon that I am Australia's equivalent to Bob (Patterson) ..... every person who has rung me to ask about the Rebel (or other Murphy aircraft ), has usually ended up coming to Sydney for a fly in our Rebel - and have walked away, pretty much saying thanks very much I am going to order a Rebel !
But to each and every one of these people I have had to state -
Although the aircraft are excellent - Both in construction and in flying /handling characteristics ... and you will be very happy once you have it flying -
The manual starts out OK - but then gets more and more vague as you get further into it .... and when you ring or e-mail MAM for advice , the reply you may or may not receive (depending on who actually answers it ), may or may not be what you want to know ... :o(
BUT ..... THEN I HASTEN TO ADD .......
That there is this chat group - Which consists of other builders and flyers - who will answer your every question -usually en masse - So FEAR NOT - order your aircraft and start building ............
And many DO !!!
( please note :
I know that it is easy to stand "on the outside " and criticise Darryl and MAM .... that they could have done it / could be doing it better .... and the obvious reply from Darryl could read something like - " if you think it is so easy, then you go out and start and run your own aircraft manufacturing business !"
Which would be fair comment - IF we were trying to bring MAM down ......
But with so many well meaning , appropriately experienced (having owned and run their own businesses) and enthusiastic MAM supporters out there - all offering good advice - I'm amazed / at a loss to understand why these manual issues haven't been resolved ?!? )
So COME ON DAZ (if you're reading this) ..... you have a LOT of enthusiastic supporters & builders out here - WORLD WIDE !!!
WE all want you to revamp the Builders Manuals - so WE can push & promote your aircraft BETTER !!!
Rick "Biggus" Harper
541R
(Flying again & still grinning
PS: "Daz" is short for Darryl here in OZ
PPS: "BUGGER" in the context above is the same as - "tell him/her to piss off" - or - "stuff him / her - we don't need them" ... just a little colloquial English lesson for any of you planning on visiting OZ in the near future
----- Original Message -----
From: Mike Davis
To: rebel-builders@dcsol.com
Sent: Monday, April 09, 2007 5:45 AM
Subject: [rebel-builders] The manual strikes again...
For anybody at the Murphy factory reading this... looks like your manual cost you another customer. This individual is now building a Dream Aircraft Tundra.
Mike
"I took a look at the assembly manual. When I was at Murphy, I sat for an hour reading their manual. It seemed I could understand each page. However, I couldn't read all of it in an hour and I left thinking that there could easily be assembly steps that are too complicated or impractical for me to build. I didn't know if I would have all of the information I would need, or whether I would be on the telephone frequently. Dream Aircraft is very proud of their different approach to the manual. It is much less material than the Murphy manual. However, "a picture is worth a thousand words" applies here. Each bit of the plane is shown as a color coded assembly diagram. So you can look at the diagram and easily understand how to fit the parts together. The colors tell you what type of fastener to use. The first part of the manual describes drilling, deburring etc., so there is no confusion as to what they mean when they indicate that a particular action is required to the par
t. So unlike the Murphy manual,
I am not expecting to be reading the book more than building the plane. Keep in mind that I am a detail oriented person that always reads the forward and the acknowledgements of novels, so I like to read in detail. I think it is much easier to convey in pictures how to assemble something. I am not concerned that I will run into anything I cannot do."
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