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New Murphy Support Fee?

General building discussions, not model specific.
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tedwaltman

New Murphy Support Fee?

Post by tedwaltman » Fri Sep 07, 2012 6:46 am

I've been told by a builder who emailed/called the factory (within the last week) that Murphy Aircraft is now implementing a new $100 per year technical support fee. Has anyone else heard this? What's particularly interesting in this case is the builder called the factory to purchase additional parts--if true, why would the factory want to charge a $100/yr support fee just to then be able to sell parts?

Paul Lennemann
Posts: 26
Joined: Tue Feb 21, 2012 5:39 pm

Re: New Murphy Support Fee?

Post by Paul Lennemann » Fri Sep 07, 2012 3:30 pm

I saw that on the factory website two years ago. It stated it was for the re-sale kit owners that didn't buy from MAM and had tech questions. Since I was buying 3500 upgrade parts, I never asked the question. I didn't see it on the website the last time I looked. Paul

tedwaltman

Re: New Murphy Support Fee?

Post by tedwaltman » Sat Sep 08, 2012 6:08 am

This particular builder is an original kit purchaser. Go figure

bobp
Posts: 453
Joined: Mon Feb 20, 2012 2:52 pm
Location: Brampton, Ontario Canada

Re: New Murphy Support Fee?

Post by bobp » Fri Sep 21, 2012 8:45 pm

It was on the web site for some time - don't know if it still is ....

Support was provided for 3 years from original purchase, to the original buyer only,
then it was $99/year after that, and for subsequent buyers.

They haven't always enforced it, and tracking wasn't tight ...
....bobp


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