FWIW,
While I can't say that I absolutely never had a problem with parts, delivery or information - what I can say is that I've never had a problem with Murphy not getting me what I needed (even if it took a few weeks or months). I've always been treated with fairness and respect, and always gotten the technical help that I often needed.
And, more importantly, when you finally get your machine in the air - you can look back on it and say that it was really worth all of the work, worry and problems. Isn't that what building is about? If I wanted to have a flying "machine" tomorrow, I can always lay out $200K and buy one of the new factory things. - - - Well, actually, I couldn't.
Just my opinion - -
Charlie Starr Moose N96CS
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