An example of Murphy's bad documentation.

[Brent Blue MD]

There was a discussion of the Murphy Moose manual on the board a while back
and someone disagreed with me when I said the manual/documentation is
horrible. Here's the classic example.

The have posted an urgent service bulletin dated November 5, 2004.

Not only do they not tell you what is different in the posted chapter 13,
but they keep the date on all the pages as 9/13/01!!!

QED.

Brent



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[Wayne G. O'Shea]

Where are you reading a Nov 5 urgent bulletin?? Nothing on the site since
Nov 2nd's Elite bulletin! Wayne

----- Original Message -----
From: "Brent Blue MD" <brentblue@wyoming.com>
To: <rebel-builders-d@dcsol.com>
Sent: Saturday, November 06, 2004 11:28 PM
Subject: An example of Murphy's bad documentation.

There was a discussion of the Murphy Moose manual on the board a while

back

and someone disagreed with me when I said the manual/documentation is
horrible. Here's the classic example.

The have posted an urgent service bulletin dated November 5, 2004.

Not only do they not tell you what is different in the posted chapter 13,
but they keep the date on all the pages as 9/13/01!!!

QED.

Brent



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[Mike Davis]

They don't show on the tech support page that there is an update for the
Moose since October, but if you click on the Moose at the top of the right
hand column is the document. Right under the heading "Service Bulletins".

Mike

----- Original Message -----
From: "Wayne G. O'Shea" <oifa@irishfield.on.ca>
To: <rebel-builders@dcsol.com>
Sent: Saturday, November 06, 2004 7:58 PM
Subject: Re: An example of Murphy's bad documentation.

Where are you reading a Nov 5 urgent bulletin?? Nothing on the site since
Nov 2nd's Elite bulletin! Wayne

----- Original Message -----
From: "Brent Blue MD" <brentblue@wyoming.com>
To: <rebel-builders-d@dcsol.com>
Sent: Saturday, November 06, 2004 11:28 PM
Subject: An example of Murphy's bad documentation.

There was a discussion of the Murphy Moose manual on the board a while

back

and someone disagreed with me when I said the manual/documentation is
horrible. Here's the classic example.

The have posted an urgent service bulletin dated November 5, 2004.

Not only do they not tell you what is different in the posted chapter 13,
but they keep the date on all the pages as 9/13/01!!!

QED.

Brent



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[Wayne G. O'Shea]

guess I'm brain dead tonight. No update newer than the cabin roof update and
the cracking of rear spar..... No chapter 13 SB or updates.

----- Original Message -----
From: "Mike Davis" <mike.davis@dcsol.com>
To: <rebel-builders@dcsol.com>
Sent: Sunday, November 07, 2004 12:22 AM
Subject: Re: An example of Murphy's bad documentation.

They don't show on the tech support page that there is an update for the
Moose since October, but if you click on the Moose at the top of the right
hand column is the document. Right under the heading "Service Bulletins".

Mike

----- Original Message -----
From: "Wayne G. O'Shea" <oifa@irishfield.on.ca>
To: <rebel-builders@dcsol.com>
Sent: Saturday, November 06, 2004 7:58 PM
Subject: Re: An example of Murphy's bad documentation.

Where are you reading a Nov 5 urgent bulletin?? Nothing on the site

since

Nov 2nd's Elite bulletin! Wayne

----- Original Message -----
From: "Brent Blue MD" <brentblue@wyoming.com>
To: <rebel-builders-d@dcsol.com>
Sent: Saturday, November 06, 2004 11:28 PM
Subject: An example of Murphy's bad documentation.

There was a discussion of the Murphy Moose manual on the board a while

back

and someone disagreed with me when I said the manual/documentation is
horrible. Here's the classic example.

The have posted an urgent service bulletin dated November 5, 2004.

Not only do they not tell you what is different in the posted chapter

13,

but they keep the date on all the pages as 9/13/01!!!

QED.

Brent



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[Mike Davis]

Not sure why you're not seeing the update Wayne... might want to clear your
browser cache. I've uploaded the SB to the archive site. Not sure what the
changes are, since I'm at work and can't look at the original.

Mike

----- Original Message -----
From: "Wayne G. O'Shea" <oifa@irishfield.on.ca>
To: <rebel-builders@dcsol.com>
Sent: Saturday, November 06, 2004 8:39 PM
Subject: Re: An example of Murphy's bad documentation.

guess I'm brain dead tonight. No update newer than the cabin roof update
and
the cracking of rear spar..... No chapter 13 SB or updates.

----- Original Message -----
From: "Mike Davis" <mike.davis@dcsol.com>
To: <rebel-builders@dcsol.com>
Sent: Sunday, November 07, 2004 12:22 AM
Subject: Re: An example of Murphy's bad documentation.

They don't show on the tech support page that there is an update for the
Moose since October, but if you click on the Moose at the top of the
right
hand column is the document. Right under the heading "Service
Bulletins".

Mike

----- Original Message -----
From: "Wayne G. O'Shea" <oifa@irishfield.on.ca>
To: <rebel-builders@dcsol.com>
Sent: Saturday, November 06, 2004 7:58 PM
Subject: Re: An example of Murphy's bad documentation.

Where are you reading a Nov 5 urgent bulletin?? Nothing on the site

since

Nov 2nd's Elite bulletin! Wayne

----- Original Message -----
From: "Brent Blue MD" <brentblue@wyoming.com>
To: <rebel-builders-d@dcsol.com>
Sent: Saturday, November 06, 2004 11:28 PM
Subject: An example of Murphy's bad documentation.

back

13,

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[Walter Klatt]

I just noticed that there are a couple of recent Rebel manual
updates as well.

Walter

-----Original Message-----
From: mike.davis@dcsol.com
[mailto:mike.davis@dcsol.com]On Behalf Of
Wayne G. O'Shea
Sent: Saturday, November 06, 2004 9:40 PM
To: rebel-builders@dcsol.com
Subject: Re: An example of Murphy's bad documentation.


guess I'm brain dead tonight. No update newer than the
cabin roof update and
the cracking of rear spar..... No chapter 13 SB or updates.

----- Original Message -----
From: "Mike Davis" <mike.davis@dcsol.com>
To: <rebel-builders@dcsol.com>
Sent: Sunday, November 07, 2004 12:22 AM
Subject: Re: An example of Murphy's bad documentation.

They don't show on the tech support page that there

is an update for the

Moose since October, but if you click on the Moose

at the top of the right

hand column is the document. Right under the

heading "Service Bulletins".

Mike

----- Original Message -----
From: "Wayne G. O'Shea" <oifa@irishfield.on.ca>
To: <rebel-builders@dcsol.com>
Sent: Saturday, November 06, 2004 7:58 PM
Subject: Re: An example of Murphy's bad documentation.

Where are you reading a Nov 5 urgent bulletin??

Nothing on the site
since

Nov 2nd's Elite bulletin! Wayne

----- Original Message -----
From: "Brent Blue MD" <brentblue@wyoming.com>
To: <rebel-builders-d@dcsol.com>
Sent: Saturday, November 06, 2004 11:28 PM
Subject: An example of Murphy's bad documentation.

on the board a while

back

manual/documentation is

November 5, 2004.

in the posted chapter
13,

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[Wayne G. O'Shea]

Not sure why..but Murphy's website seems to be the only one that does this
to me! Even went off line and back on to refresh and nothing..but now it
comes up this morning..SORRY for bothering anyone about it!

Wayne

----- Original Message -----
From: "Mike Davis" <mike.davis@dcsol.com>
To: <rebel-builders@dcsol.com>
Sent: Sunday, November 07, 2004 12:50 AM
Subject: Re: An example of Murphy's bad documentation.

Not sure why you're not seeing the update Wayne... might want to clear

your

browser cache. I've uploaded the SB to the archive site. Not sure what

the

changes are, since I'm at work and can't look at the original.

Mike

----- Original Message -----
From: "Wayne G. O'Shea" <oifa@irishfield.on.ca>
To: <rebel-builders@dcsol.com>
Sent: Saturday, November 06, 2004 8:39 PM
Subject: Re: An example of Murphy's bad documentation.

guess I'm brain dead tonight. No update newer than the cabin roof update
and
the cracking of rear spar..... No chapter 13 SB or updates.

----- Original Message -----
From: "Mike Davis" <mike.davis@dcsol.com>
To: <rebel-builders@dcsol.com>
Sent: Sunday, November 07, 2004 12:22 AM
Subject: Re: An example of Murphy's bad documentation.

They don't show on the tech support page that there is an update for

the

Moose since October, but if you click on the Moose at the top of the
right
hand column is the document. Right under the heading "Service
Bulletins".

Mike

----- Original Message -----
From: "Wayne G. O'Shea" <oifa@irishfield.on.ca>
To: <rebel-builders@dcsol.com>
Sent: Saturday, November 06, 2004 7:58 PM
Subject: Re: An example of Murphy's bad documentation.

since

while

is

chapter

13,

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[Dick Shotwell]

Hi Brent,
You are correct about the lousy MAM manual. They need to do a lot of work
on it. My son/partner and I built a Kitfox Mod 4 in the early 90's. Their
manual was very well done even in those early days. MAM has a great product
but they need to invest in a tech writer for sure.
Dick Shotwell
Moose 096
N235DS
Twin Falls, ID


----- Original Message -----
From: "Brent Blue MD" <brentblue@wyoming.com>
To: <rebel-builders-d@dcsol.com>
Sent: Saturday, November 06, 2004 21:28 PM
Subject: An example of Murphy's bad documentation.

There was a discussion of the Murphy Moose manual on the board a while

back

and someone disagreed with me when I said the manual/documentation is
horrible. Here's the classic example.

The have posted an urgent service bulletin dated November 5, 2004.

Not only do they not tell you what is different in the posted chapter 13,
but they keep the date on all the pages as 9/13/01!!!

QED.

Brent

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