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What kind of business?

Posted: Sun Feb 19, 2012 5:41 pm
by Ted Waltman
Hey Bob, I'm not aiming at you on this response...

Let me get this straight. Murphy Aircraft has a customer that wants to
spend money. In other words, Murphy Aircraft has an opportunity to make
some money on the windshield transaction. Yet, "they" are going to wait
"...weeks..." to respond? So, whomever up there has so much money and so
much business that they can afford to further piss off the customer and wait
to respond?

You have to be kidding me. Don't tell me one guy is so busy he/she is
"...doing their best." If I had a customer call at 5 p.m. I'd stay until
midnight to successfully resolve their question/product need.

Ted

-----Original Message-----
From: mike.davis@dcsol.com [mailto:mike.davis@dcsol.com] On Behalf Of Bob
Patterson
Sent: Sunday, October 25, 2009 8:28 AM
To: rebel-builders@dcsol.com
Subject: Re: [rebel-builders] ordering a Rebel windshield


Hi Cris !

There was a problem with the factory 'Shipping' emails -
apparently for a couple of months ....

They are now handing ALL Parts Orders AND Tech Support at:
MurTech@murphyair.com

Ask your friend to try again at that email - he will get an
answer within a couple of weeks, and delivery likely within
another few weeks. They are still on a skelton staff, but are
making and shipping parts, as best they can.

A few new orders are starting to accumulate, so maybe
we can get a run together for Rebels and floats soon, and
call some guys back to work in November.... That will
really help speed up the parts flow.

--
......bobp
bobp@prosumers.ca

http://bpatterson.qhealthbeauty.com
http://apatterson2.ordermygift.com

Any views expressed in this message are those of the individual sender
and do not necessarily reflect the views of any other entities or persons.
Any action taken as a result of the contents of this email is totally the
responsibility of the reader.

-------------------------------orig.-------------------------
On Sunday 25 October 2009 11:09, Karen McCaffery wrote:
A friend of mine purchased a used Rebel with 0-320. A crack developed in
his windshield and he has been trying to get in touch with "Murphy Parts"
for over a month. He said no on has attempted to get back in touch with
him. Can someone enlighten me as to the correct protocol to buy a new
windshield for a Murphy Rebel? Is this still possible and appx. how long
does it take to get one? Cris



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