Elaine

[Rick Harper]

G'day Elaine !

So sorry to hear of your plight .... We hope you have something
lined up real soon !!!

I just got back from our Sport Aircraft Association of Australia
homebuilders' convention - of which I was the organiser ... (our version
of Oshkosh ... on a far smaller scale )(don't forget we have 1/20th the
population of the US ... and the same land mass area !)(minus Canada &
Alaska :-)...
and I spent a lot of time talking to Jon Johanson (the Aussie RV 4
builder / pilot who has now got 51 World Records under his belt .... and
flown around the world 3 1/2 times to boot) .... Jon is "up ther with
the biggies" in aviation, worldwide / past to present ... and a VERY
modest guy to boot !!!

Very interesting to note Van's comments when he speaks about the Rebel
to Jon ...
Jon says that Vans reckons the Rebel is the ONLY plane on the market he
considers "value for money and a threat to the RV series of aircraft"

Then if that is the case .... How come Vans is selling something like 4
times the numbers of kits that MAM is ?!?!?!?!?!?!

Then you look at descisions like your "dismisal" and the plentiful
stories of unhappy builders / lack of information & support and you
start to understand why !

If I weren't so god damn happy with the Rebel, I'd get stuck RIGHT INTO
a bitching session !!! .... but nobody in MAM is gonna listen if I do
anway ... so whats the point !?!

All the best Elaine !

I'm sure someone with some business savy will see your worth & take you
on as their front line person !

Rick & Wendy




----- Original Message -----
From: rebel@dcsol.com
To: murphy-rebel@dcsol.com
Sent: Friday, April 09, 2004 6:21 AM
Subject: Re: Elaine


Well the Rumors turned out to be true. Today I was formally fired from

Murphy Aircraft Mfg. Not by Darryl personally as he was to much of a
coward
to come out of his office so he had Dean (His accountant do his dirty
work
for him as always!!! Reason given was Redirection of the company!!!
When I
asked for this in writing Dean said he didn't have to give an
excuse... and
sent me on my way.. HMMM isn't that what he says to his customers..
But you
know life goes on ... and mine will.... I am happy to have made so
many
friends in the past 11 years at MAM and will keep in touch.. I am just

puzzled on how Mr Murphy can sleep at night..
Elaine


On 4/8/2004 12:16 PM, BRANSOM wrote to RJWH@OPTUSNET.COM.AU:

-> I would think notes such as this would be good to send or CC to
Colleen or
-> Daryl.
-> ...or at least part of notes such as these :)
-> -Ben
->
->
-> ->
-> -> G'day Elaine !
-> ->
-> -> We hope whatever has been ailing you is cured ! .... and for

christs
-> -> sake DON'T LEAVE M.A.M.
-> -> !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
-> ->
-> -> Although we LOVE our Rebel and think it's an EXCELLENT
aircraft ,
-> -> MAM is largely WAY deficient in "people skills" / promotions
!!!
-> ->
-> -> M.A.M. CANNOT afford to lose you ... you're their "face to
the
-> -> world" and a lot of their credibility with us lowly builders is
due to
-> -> YOU !
-> ->
-> -> Stay PUT !
-> ->
-> -> Rick & Wendy
-> -> 541R
-> ->
-> -> (In sunny OZ)
-> ->
-> ->
-> -> ----- Original Message -----
-> -> From: rebel@dcsol.com
-> -> To: murphy-rebel@dcsol.com
-> -> Sent: Wednesday, April 07, 2004 2:33 AM
-> -> Subject: RE: Elaine
-> ->
-> ->
-> -> It seems some customers have been missinformed concerning my
absence
-> -> from my
-> -> position as shipping supervisor/ purchaser at MAM..I have been
on a
-> -> medical
-> -> leave since Jan 9th,04 and am due to Return Apirl 9th..After
reading
-> -> the
-> -> email below, i have since been in contact with MAM and have
been
-> -> assured that
-> -> I have not been fired and that these are simply rumors. I am a
little
-> -> confused as I have emailed other customers and have been told
that
-> -> they also
-> -> were told I was no longer at MAM.I am not sure why MAM is
telling
-> -> customers
-> -> this information needless to say I am not sure why my
customers would
-> -> tell
-> -> rumors as they have nothing to gain.This concerns me deeply
as I
feel
-> -> I have
-> -> done nothing wrong and that this will affect my reputation in
the
-> -> future. I
-> -> would appreciate knowing if there is anyone else that has also
been
-> -> given
-> -> this false information.In all fairness to my customers I am
very
-> -> sorry if I
-> -> was unable to meet your needs but in all due respect I do my
very
best
-> -> with
-> -> what I have to work with as a shipper/ purchaser at Murphy
Aircraft
-> -> Mfg.
-> -> Thank you
-> -> Elaine
-> -> On 4/6/2004 8:20 AM, MICREB@BELLSOUTH.NET wrote to
MURPHY-REBEL:
-> ->
-> -> -> Received: by dcsol.com (Wildcat! SMTP Router v5.7.450.9b10)
-> -> -> for murphy-rebel@dcsol.com; Mon, 16 Feb 2004
16:37:45
-> -> -0900
-> -> -> Received: from ([205.152.59.72])
-> -> EHLO=imf24aec.mail.bellsouth.net
-> -> -> by dcsol.com (Wildcat! SMTP v5.7.450.9b10) with
SMTP
-> -> -> id 367552250; Mon, 16 Feb 2004 16:37:42 -0900
-> -> -> Received: from oemcomputer ([68.209.5.20]) by
-> -> imf24aec.mail.bellsouth.net
-> -> -> (InterMail vM.5.01.06.05
201-253-122-130-105-20030824)
-> -> with SMTP
-> -> -> id
-> ->
<20040217013739.NDSJ4980.imf24aec.mail.bellsouth.net@oemcomputer>
-> -> -> for <murphy-rebel@dcsol.com>; Mon, 16 Feb 2004
20:37:39
-> -> -0500
-> -> -> Message-ID:
<000c01c3f4f6$1eea2760$0200a8c0@launchmodem.com>
-> -> -> From: "Paul Michel" <micreb@bellsouth.net>
-> -> -> To: <murphy-rebel@dcsol.com>
-> -> -> Subject: Elaine
-> -> -> Date: Mon, 16 Feb 2004 20:34:00 -0500
-> -> -> X-Orig-MIME-Version: 1.0
-> -> -> X-Orig-Content-Type: multipart/alternative;
boundary="----
-> -> =_NextPart_000_0009_01C3F4CC.35E1C4C0"
-> -> -> X-Priority: 3
-> -> -> X-MSMail-Priority: Normal
-> -> -> X-Mailer: Microsoft Outlook Express 6.00.2800.1106
-> -> -> X-MIMEOLE: Produced By Microsoft MimeOLE V6.00.2800.1106
-> -> -> X-Antivirus-Remover: Message was filtered through
wsMailGuard
-> -> (wsAV)
-> -> ->
-> -> -> You know.the four letter stuff does happen!
-> -> ->
-> -> -> December 2, 2003 I made an order for the last pieces which
I would
-> -> need
-> -> -> to get my aircraft in an airworthy condition and made
arrangements
-> -> with
-> -> -> an FAA/DAR to do the final inspection on the fourth week in

-> -> December.
-> -> ->
-> -> -> I called Elaine on Dec 14th to follow up. No one knew what
was
-> -> going on
-> -> -> (she's not available). I reordered the parts through Dean
as well
-> -> as
-> -> -> seat covers.
-> -> ->
-> -> -> So I wait & I wait thinking that sooner or later the parts
would
-> -> come.
-> -> ->
-> -> -> Finally, I get fed up and call Daryl today and he tells me
they
-> -> fired
-> -> -> Elaine! No apologies. Just reorder the parts! I tell him
this is
-> -> the
-> -> -> fourth time this has happened and it's like they fired
Elaine what
-> -> more
-> -> -> do you need?. (How about a Centennial Data Plate!) We've
got lots
-> -> of
-> -> -> satisfied customers! Reorder the parts!
-> -> ->
-> -> -> Point is . if Murphy Aircraft owes you parts..be prepared
to
-> -> reorder
-> -> -> them again!
-> -> ->
-> -> -> HARD LESSON LEARNED!
-> -> ->
-> -> -> Paul Michel
-> -> ->
-> ->
-> ->
-> ->
-> ->
-> ->
-> ->
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